Loading…

Five amazing tips on improving the quality of your service

A good watch service will bring your watch back to the original working order. A good watch contractor will look at the watch from inside and out to make sure that it works correctly. Servicing watch is important as it sometimes holds emotional meaning to us. So, your watch must be in good hands. If you are a watch contractor, you need to take care of the client’s watches. Here are some tips on improving the quality of your service as a watch contractor.

1. Be careful when cleaning the watch

Before cleaning the watch, you must make sure that it’s waterproof. You should use soft material like a toothbrush and mild detergent to clean it. There shouldn’t be any soap left behind. You should dry the watch properly before assembling it again. If any water or soap is left behind, it may cause damage to the watch.

2. Make sure you check everything during a full service

A full service means doing some checks. First, take the back off carefully and look at it to identify problems. The oil may dry out, or the gaskets may degrade. You can wash the watch with special oil or grease that works well for watches. You may have to add new oil to keep the mechanics run smoothly. Then you can repair any worn out or dysfunctional parts if needed.

3. Provide something extra

Your watch can run too fast or too slow. In such can you need to adjust the timing. A good contractor can fix the problem quickly. Besides this, the contractor will also offer a complimentary service of cleaning the watch. A good contractor will polish all the parts including the strap.

4. Do the servicing slowly and carefully

Watch repairing is a very sensitive work. There are lots of small parts in a watch. After you disassemble the watch, be very careful so that you don’t lose any parts. You also need to handle the watch softly. You shouldn’t take up too many works together. You should go slow to do the servicing works perfectly.

5. Always smile and give an excellent customer service

You must provide an excellent customer service to your clients. Always greet the customer with a smile. Be truthful to the client. If the watch cannot be repaired or needs expensive parts to be replaced, tell the customers straight away.

You must service your watch regularly to have it in a good working condition. This will let you enjoy the watch for a long time. Service your watch before it reaches a stage when it cannot be fixed anymore.